Frequently asked questions


Below you will find some frequently asked questions and answers. Thank you for visiting.

Q: What is an electronic cigarette?

A: The ones we sell, unlike other, more complicated electronic cigarettes, consist of a two-part unit; a lithium ion battery and cartridge. It uses modern technology to atomize nicotine and produce a very satisfying smoke-like “vapor”.

Q: What is the vapor, or what are you inhaling?

A: Food flavorings, water, propylene glycol, nicotine. Propylene glycol is a preservative that is found in many foods and medicines. Electronic cigarettes use no flame, do not burn, and can be smoked virtually anywhere.

Q: Does the vapor have an odor?

A: Yes. There is a faint smell to the vapor, often pleasant. It is not the nasty, stale cigarette smell. It varies depending on the flavor and the age of the cartridge.

Q: How does it work?

A: When air is inhaled through the device, it is detected by a microprocessor. This microprocessor then activates an atomized cartridge which injects small amounts of the nicotine solution into the flowing air. This produces a vapor mist which is inhaled by the user. The addition of propylene glycol (the same as a fog machine at a concert of play) to the liquid makes the mist resemble normal cigarette smoke. The microprocessor also activates an indicator lamp at the tip which glows orange/blue to simulate a real cigarette.

Q: How long do the cartridges last?

A: Many companies tell you the cartridges are equal to 1 pack of traditional cigarettes. This is not entirely false, but somewhat misleading. The nicotine content of one 24mg cartridge is about equal to 1 pack’s worth of nicotine in traditional (analog) cigarettes depending on the brand. Our experience has been that 1 pack of 5 cartridges lasts about 2-1/2 packs of traditional cigarettes or half a pack per cartridge.

Q: Will electronic cigarettes help me quit smoking?

A: Electronic cigarettes are not a smoking cessation aid. They are a smoking alternative containing nicotine, designed for smokers who want to enjoy the smoking experience without the chemicals and burning smoke found in cigarettes. Our items are for those 18 and above.

Q: How long do the batteries last?

A: Our batteries are long lasting, of course, usage will determine the recharge cycle needed. On average, 2-4 hours is normal. Some have reported longer use, some shorter.

Q: Do Electronic cigarettes taste like a normal cigarette?

A: Short answer – no. No one has ever been able to reproduce exactly the flavor in traditional cigarettes. Electronic cigarettes do however offer a variety of similar tobacco flavors, as well as other pleasant and unusual flavors for your enjoyment. Flavors do include your favorite candy and ice cream to soda, wine and whiskey drinks.

Q: How do I know when the cartridge is empty?

A: With an empty cartridge, there will be reduced vapor and taste. If there is a “burning” taste to the cartridge it is either empty or near the end of its life cycle.

Q: How long does it take to recharge batteries?

A: Normal recharge time is 3 to 4 hours.

Q: Do you have a warranty?

A: We offer a complete 14-day warranty on defective batteries and chargers.

Q: Can the cartridges be refilled?

A: Electronic cigarette cartridges are disposable, just screw on a new one. Some have reported refilling the cartridges with e-liquid, keeping them “in service” for a few extra days. We don’t recommend this as a standard practice. The internal atomizer of the cartridge functions at its peak performance for the “normal” life of the cart. Every time you screw on a new cartridge, you are getting a fresh atomizer. This will give you the best performance.